A FREE ONLINE EVENT

ON DEMAND STARTING OCT 16

Revolutionary teachings from today’s leading experience visionaries

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About the Event

For businesses, no experience can be managed in isolation—the customer, employee, product, and brand experience are all connected. ExperienceWeek brings together visionaries from all four core experiences of business to help you think outside the box and drive more unified, insight-driven efforts within your organization.

Virtual conference with on-demand content available October 16

Exclusive TED-Style “Icons of Experience” keynotes

Exclusive webinars and content downloads

Best practices, strategies, and tactics from industry leaders and brands

Speakers

Customer Experience

KEYNOTE

Binge-worthy Journalism: Redefining the Listener Experience

Sarah Koenig
of the Serial Podcast

2016 Insight Summit Keynote

What Turkeys And Competitive Eating Teach Us About Problem Solving With Data

Stephen Dubner
Author, Freakonomics

Storyteller Series

The Power of a Single Ride

CRAIG WESTBROOK
BMW

Storyteller Series

Memories Live Longer Than Things

JAMES WALLMAN
Author, Stuffocation

TACTICAL WEBINAR

Best Practices For Creating Rich, Personalized Conversations At Scale On Twitter

JEFF LESSER
TWITTER BUSINESS MESSAGING LEADER

TACTICAL WEBINAR

Leveraging Journey Analytics To Deliver Superior Customer Experiences

MAXENCE VANCAUENBERGHE
VP JOURNEY ANALYTICS

TACTICAL WEBINAR

Developing An Agile Research Machine

Nuria Ramsay Colon
Senior Manager, Consumer Insights & Analysis

TACTICAL WEBINAR

CX in 2020

Patrick Gibbons
WALKER

TACTICAL WEBINAR

How to Develop Culture and Leadership

Leonie Brown, Vicky Katsabaris
Principal Consultant, Principal Consultant

TACTICAL WEBINAR

How To Develop Connected Employees

Ben Granger
Principal Consultant

TACTICAL WEBINAR

How To Develop A CX Management System

Matt Nelson
Head of CX Marketing

TACTICAL WEBINAR

How To Develop Customer Intelligence

Luke Williams
Head of CX Practice

TACTICAL WEBINAR

How To Develop Continuous Program Innovation

Carol Haney, Dave Vannette
Senior Research & Data Scientist, Principal Research Scientist

Employee Experience

KEYNOTE

Re-Inventing the Soldier, Employee and Volunteer Experience: Lessons from a Leader

General Stanley McChrystal of
The McChrystal Group

2017 Insight Summit Keynote

Grit...What's Next

Angela Duckworth
Author, Grit

Storyteller Series

Realizing Personality at Work

LINDA MOIR
London Olympics

Storyteller Series

Rockstars and Superstars

KIM SCOTT
Bestselling Author, Radical Candor

Storyteller Series

Identifying Moments That Matter

JENN MCCOLLY
Concur

TACTICAL WEBINAR

5 Steps to Build & Maintain an Engaging Culture

L. DAVID KINGSLEY
VP, GLOBAL HR STRATEGY AND OPERATIONS

TACTICAL WEBINAR

High Growth, High Impact: Maintaining Company Culture When Scaling Beyond the Start-Up Stage

SUSAN LEE
HEAD OF PEOPLE, WARBY PARKER

TACTICAL WEBINAR

Leadership Development: The Move to More Rigorous, Structured, and Scientific Approaches

ANTHONY ABBATIELLO
GLOBAL LEAD

TACTICAL WEBINAR

How to Create a Culture of Employee Feedback
 

Gunnar Shrah
Principal Consultant

TACTICAL WEBINAR

How to Identify the Right Experience Feedback Systems for your Organization

Sarah Marrs
Principal Consultant

TACTICAL WEBINAR

How to Drive Accountability and Action from Employee Feedback
 

Ben Granger
Principal Consultant

Brand Experience

KEYNOTE

Finding Insights in the Most Unlikely Places

David Schonthal
IDEO

Storyteller Series

Snackability Effect for Branded Content

JEFF HURLOW
Former Head of Vimeo Brand Studio

Storyteller Series

What I Learned from Drag Queens about Taking Risks

JACKIE HUBA
Author, Monster Loyalty

Storyteller Series

How to Sell Socks

CLARKE MIYASAKI
Stance

TACTICAL WEBINAR

The 3 F’s of Modern Millennial Marketing: Applying Behavioral Science to Profitable Brand Growth

JOHN KEARON
CEO

TACTICAL WEBINAR

The Promises and Pitfalls of Pop-up Surveys: Data Quality in Online Micro Intercept Surveys

CURTISS COBB
GROWTH POPULATION AND SURVEY SCIENCES MANAGER

Product Experience

KEYNOTE

An Interview with Slack CEO Stewart Butterfield

Stewart Butterfield
Slack

2017 Insight Summit Keynote

Data, Decision-Making, and the Art of Experience

Michael Lewis
Author, Moneyball & The Big Short

Storyteller Series

The Obvious Was Hidden

JULIE NORVAISAS
LinkedIn

Storyteller Series

Smoke and Fire

JEREMY ANDRUS
Traeger Grills

Storyteller Series

Leading Innovation in FinTech

CAREY KOLAJA
CITI

Storyteller Series

Time Away Is Time Well Spent

STEPH KOREY
Away

TACTICAL WEBINAR

Measuring Innovations in Real-Time: Avoiding the Pitfalls of Pilot Testing

RANA EL-NAHAS
DELTA

TACTICAL WEBINAR

Market Researching the Moments that Matter Most

WILL GOODHAND
DIRECTOR OF INNOVATION, TNS UK

TACTICAL WEBINAR

Introduction to Conjoint and MaxDiff: How Jetblue Learns What Passengers Really Want

JIM O'BRIEN, CRAIG LUTZ
JETBLUE

TACTICAL WEBINAR

From Big Data to Smart Data. How Microsoft Customer and Market Research Uses Big Data for Real-time Insight

Kari Virtanen and Marc Schwartz
Microsoft

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